@RAFMAB822 It's a scam, the email isn't from Sky, any updates would not need any user intervention even if there were any taking place.
Mark the email as spam and delete it, do this with any further emails of a similar nature.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
