This discussion topic has been answered Discussion topic: Sky email to update browser
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Message posted on ‎01 Sep 2022 11:30 AM - last edited: ‎01 Sep 2022 12:48 PM by Kirsty+S27
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Received this email and it just looks wrong.
Is this a genuine email from sky?
Dear user,
This is a final notification that on (removed link) Sky will discontinue support for the old version (IE) 8. If you choose not to update your browser before (removed link) you'll be switched to our Basic Mail experience. You'll still be able to read and send emails, but you will no longer have access to many of the latest features for improved conversations, contacts and attachments.
Take a minute to update your browser for a faster, safer and full-featured Sky Mail experience. We apologise for any inconvenience caused.
(removed link)
If your account information is not updated, your ability to access your account will be restricted.
Thank you,
Sky
Privacy Policy | Customer Support
Moderator comments: removed links. Please follow https://www.sky.com/help/articles/sky-scams-help for more information on scam emails/links
Best Answers
Message posted on ‎01 Sep 2022 01:16 PM
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Sounds suspect to me as Sky wouldn't restricted your services in anyway shape or form and nor would they send you an email with the links that "go to your account", so mark this as spam so it gets removed and do they same should you be sent anymore.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎01 Sep 2022 01:16 PM
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Sounds suspect to me as Sky wouldn't restricted your services in anyway shape or form and nor would they send you an email with the links that "go to your account", so mark this as spam so it gets removed and do they same should you be sent anymore.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎01 Sep 2022 01:23 PM
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Re: Sky email to update browser
@Frozone I agree with @caesarome: looking at the structure and wording of the email, I would say that's not genuinely from Sky.
Message posted on ‎08 Oct 2024 03:42 PM
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Re: Sky email to update browser
Hopefully I have arranged for my email previous to be replaced by the new browser. If I need to do anything more please let me know.
Regards
Stephen Hobday
Message posted on ‎08 Oct 2024 03:49 PM
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Re: Sky email to update browser
@crazy-47 are you saying you've also received an email asking you to update your browser? It's quite likely that you didn't need to do anything, but using a different browser won't do any harm.
Providing you didn't click on any link within the email sent to you, you should be ok.
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