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Discussion topic: Sky advert attached to emails

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This message was authored by Derek70051 This message was authored by: Derek70051

Sky advert attached to emails

Why is sky attaching a advertising banner to my outgoing emails.

And how do I stop it or change settings

Thanks


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Derek70051
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This message was authored by Derek70051 This message was authored by: Derek70051 Answer

Re: Sky advert attached to emails

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This message was authored by jayach This message was authored by: jayach

Re: Sky advert attached to emails

Posted by a Superuser, not a Sky employee. Find out more

I've not heard of this happening before. Has it just started?

How do you send your emails, via a browser or an app?

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051

Re: Sky advert attached to emails

My Brother told me that he was getting sky adverts at top of his emails from me. He told me a couple of weeks ago, also I use Firefox to send and receive emails

Thanks Derek

This message was authored by jayach This message was authored by: jayach

Re: Sky advert attached to emails

Posted by a Superuser, not a Sky employee. Find out more

Is it only your brother getting the adverts? I have not heard of Sky|Yahoo putting adverts into sent emails.

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051

Re: Sky advert attached to emails

Sorry for the long delay. as far as I know it is only my brother who has told me about the sky advert banners. He uses outlook !  I never see any adverts from other sky accounts. I thought it had stopped but he has just had another moan,

Thanks derek

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051

Re: Sky advert attached to emails

I use Thunderbird and no one else has told me about any adverts sorry for the late long reply but he has just had another moan. I dont know of any other people getting this. He uses outlook

Thanks Derek

This message was authored by jayach This message was authored by: jayach

Re: Sky advert attached to emails

Posted by a Superuser, not a Sky employee. Find out more

I very much doubt that advertising is being added to your outgoing emails.

Have you asked any of the other people you email if they see them.

Ask your brother to forward one of the emails back to you, and see if you also see the advertising.

If possible post a picture of what you/he sees, obscuring any personal details, and it may help us understand what he is complaining of.

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051

Re: Sky advert attached to emails

No one else has said about the advert banner. I have asked him to either return email or a screenshot.

I will come back when I have it.

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051

Re: Sky advert attached to emails

Sky advertising banner in emails.jpg

This is what he sent me when I asked. any more thoughts  Thanks Derek

This message was authored by jayach This message was authored by: jayach

Re: Sky advert attached to emails

Posted by a Superuser, not a Sky employee. Find out more

As your picture hasn't appeared yet, I'm assuming it may include some personal information. If it does, could you re-post with that info obscured.

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051 Answer

Re: Sky advert attached to emails

Sky advertising banner in emails.jpg

This message was authored by jayach This message was authored by: jayach

Re: Sky advert attached to emails

Posted by a Superuser, not a Sky employee. Find out more

When you say he uses Oulook, is that Outlook on PC (i.e.Office), Outlook on mobile, or over the web at Outlook.com?

The free verion on Outlook.com, does include adverts.

Remove ads in Outlook.com - Microsoft Support

I doubt Sky are inserting them, more likely  Microstsoft are bringing them up, based on your email address.

In fact, i've just sent an email to my Outlook account, and this is what I see

jayach_0-1678205683235.png

 

So definately Microsoft doing it.

 

Derek70051
Topic Author
This message was authored by Derek70051 This message was authored by: Derek70051

Re: Sky advert attached to emails

Thanks Jayach. I had a feeling that Sky of Thunderbire were adding adverts. It will give me great pleasure telling him that it not my end. As far as I know he uses the PC version and I googles yesterday 'Do outlook add adverts'  and it said that they did. Thanks Again

This message was authored by jayach This message was authored by: jayach

Re: Sky advert attached to emails

Posted by a Superuser, not a Sky employee. Find out more

There are no adverts in the PC version of Outlook, it's what I use, Here is what the same email looks like in there: 

jayach_0-1678234017449.png

The problem with your Google query is you didn't specify which version of Outlook you were asking about, and there are 3.

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