0

Discussion topic: Sky Yahoo email has wrong address.

Reply
This message was authored by RussDT This message was authored by: RussDT

Sky Yahoo email has wrong address.

Hello.  My email is through Sky Yahoo and whilst my email address is as recorded but

unfortunately anyone receiving an email will see its come from AOL and not my address.

 

AOL is an international business.  I am not.  I need the AOL removing from my address on emails because people receiving messages from me see it as AOL and promptly delete them.  It needs sorting please.  Please advise what can be done.  Thank you.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Yahoo email has wrong address.

Posted by a Superuser, not a Sky employee. Find out more

If your email is through Yahoo then it isn't a Sky issue so you will need to login to your online Yahoo email account and make the sending address shown in the sending one is correct. 

 

https://uk.mail.yahoo.com/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by jayach This message was authored by: jayach

Re: Sky Yahoo email has wrong address.

Posted by a Superuser, not a Sky employee. Find out more

Your email address cannot change, what could have changed is your "sending name".

You can check that at Settings - More settings - Mailboxes, and select your Sky mailbox.

Your name mail.yahoo.com.png

If it has changed, your account has likely been compromised so change your password.

https://skyid.sky.com/resetpassword/email

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion