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Discussion topic: Email issue

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Avatar for Velma+Dinkly
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This message was authored by: Velma+Dinkly

Message posted on ‎19 Nov 2022 08:40 PM

Email issue

Trying to sign into my sky email account and keeps saying it's locked for 59 minutes try again later. This has been happening all day. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎19 Nov 2022 10:02 PM

Re: Email issue

Posted by a Superuser, not a Sky employee. Find out more

Are you entering the correct password as I can't see why your account would be locked unless you have entered the wrong one multiple times ?

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This message was authored by: Velma+Dinkly

Message posted on ‎20 Nov 2022 09:55 AM

Re: Email issue

Yes did enter correct password. Have just spoken to sky apparently they blocked it cause I had changed my password for over 12 months. All sorted now 

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