Sky Email Account

[MARIEPRICE]

I've had another email today saying that my sky email is closing in 14 days time as it hasn't been used (last email received 17/12). I have logged into the email account via sky following the last email, so not sure what else I can do? I have called them today & they have said ignore it as it might be a scam, but I really don't want to risk my account being closed? Any ideas? Thanks 

[jayach]

As long as you are logging in here: https://skyid.sky.com/signin/email your account shouldn't close.

As for the possibility of it being a scam, does the email address you by name?

[SamKumra]

The email isn't spam. It is from the email address that all official sky emails come from. It is addressed to my full name.

I called CS earlier and they confirmed it has been sent to a number of people in error.

I'm concerned that the error will not be resolved by the 24th Jan and my account will be deleted !