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Discussion topic: Sending email from sky to gmail

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Avatar for .Mike-.
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Message posted on ‎25 Mar 2023 07:59 PM

Sending email from sky to gmail

I can't send an email from Sky to a Gmail email.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎25 Mar 2023 08:19 PM

Re: Sending email from sky to gmail

Posted by a Superuser, not a Sky employee. Find out more

@.Mike-.  Why, what errors are you getting?  For the forum to help you do need to provide much more detail to your query.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎25 Mar 2023 08:34 PM

Re: Sending email from sky to gmail

Posted by a Superuser, not a Sky employee. Find out more
@.Mike-. wrote:

I can't send an email from Sky to a Gmail email.

Works ok for me, so doesn't seem to be a system-wide issue.

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Message posted on ‎25 Mar 2023 08:43 PM

Re: Sending email from sky to gmail

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We definately need more info. Is this one Gmail account or all of them.

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This message was authored by: .Mike-.

Message posted on ‎25 Mar 2023 08:51 PM

Re: Sending email from sky to gmail

When trying to send email to gmail, I get an instant response to say that the gmail address has not been recognised, but I have contacted another user who confirmed that the gmail address I was using was correct.

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Message posted on ‎25 Mar 2023 08:57 PM

Re: Sending email from sky to gmail

I'm only trying to contact the one person who has a gmail account. My sky/yahoo email service is working perfectly otherwise.

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Message posted on ‎25 Mar 2023 10:05 PM

Re: Sending email from sky to gmail

Posted by a Superuser, not a Sky employee. Find out more
@.Mike-. wrote:

When trying to send email to gmail, I get an instant response to say that the gmail address has not been recognised

If it coming back instantly, it probably means there is some problem with the way you have formatted it. is there possibly a spurious space at the beginning or end, or maybe the period (.) is a comma (,)

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