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Discussion topic: Secondary sky email inaccessible

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This message was authored by: ray.100

Secondary sky email inaccessible

I have had a secondary sky email address for about 15 years. Suddenly, I was told my password was wrong - I know it wasn't.

So, I changed the password. Everything seemed fine and I was told I was signed in. However, next step after hitting 'continue', I was asked for my new password. I entered it and was told it was wrong. 

This went on all day yesterday. I changed the paasword numerous times. In the end I decided to leave it till today. Unfortunately, today, nothing has changed. I still cannot login.

Any help would be much appreciated.

Thank you.

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This message was authored by: Mark39

Re: Secondary sky email inaccessible

Posted by a Superuser, not a Sky employee. Find out more

Are you using a mail app? Or are you logging in to your email using your browser via sky.com

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