Reset yahoo email password without correct security question?

[Sarah7779]

Hubby has a email off main sky account.  He's going to get mails taken away if he can't log into account.  Can someone help with a reset of security question?

[Mark39]

Has he forgotten and trying to reset his password? I've not known the security question to be used for anything else.

[Sarah7779]

Yes. We need to change password to reaches account to login in.  Otherwise account will be deleted soon. 

[Mark39]

Ok, he'll need to give Sky a call, then, I'm afraid. Hopefully they'll be able to reset his password for him.

[caesarome]

@Sarah7779 

Does he have the option to be reset the password via email:

https://skyid.sky.com/resetpassword/

If not then he will have to call Sky and when doing so don't let them tell him to go to Yahoo as they can not help with a Sky email address.