Discussion topic: Outlook not recognising Sky email account despite working in the past
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Message posted on 24 Apr 2023 01:04 PM
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Outlook not recognising Sky email account despite working in the past
My Sky Yahoo account worked via my Outlook account until the 27th March and is now not working despite deleting and trying to reload it using the right IMAP server settings and password. Any help appreciated?
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Message posted on 24 Apr 2023 01:08 PM
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Re: Outlook not recognising Sky email account despite working in the past
What is happening when you use it as you haven't said so do you see an error message and if so what does it say ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Apr 2023 02:33 PM
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Re: Outlook not recognising Sky email account despite working in the past
'We couldn't log on to the incoming IMAP server. Please check your email address and password and try again' is the error message.
Message posted on 24 Apr 2023 03:40 PM
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Re: Outlook not recognising Sky email account despite working in the past
Are you using a generated password? https://www.sky.com/sky-yahoo-mail/manage-apps
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