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Discussion topic: Outlook E-mail

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Avatar for Simonipswich
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This message was authored by: Simonipswich

Message posted on ‎06 Aug 2023 05:44 PM

Outlook E-mail

Why am I being asked to re-enter my password and if I want to set up the 2 Step process? What person came up with this stupid system, it is annoying. 

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Avatar for jayach
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This message was authored by: jayach

Message posted on ‎06 Aug 2023 06:24 PM

Re: Outlook E-mail

Posted by a Superuser, not a Sky employee. Find out more

You have titled this thread as "Outlook E-mail", but if you are using Outlook you shouldn't be getting those prompts.

They should only occur when loging in via a browser.

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Message posted on ‎06 Aug 2023 07:22 PM

Re: Outlook E-mail

Posted by a Superuser, not a Sky employee. Find out more

@Simonipswich 

Are you doing this online and not Outlook as per your title ?

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Message posted on ‎06 Aug 2023 08:41 PM

Re: Outlook E-mail

Through Microsoft 365, this started about 10 days ago with Sky and Yahoo email. It's a pain in the bum. 

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This message was authored by: Simonipswich

Message posted on ‎06 Aug 2023 08:46 PM

Re: Outlook E-mail

I use Microsoft 365, this only started recently and so annoying. 

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This message was authored by: Mark39

Message posted on ‎06 Aug 2023 09:17 PM

Re: Outlook E-mail

Posted by a Superuser, not a Sky employee. Find out more

Odd. It doesn't happen with Outlook 2019, which is the same version.

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This message was authored by: jayach

Message posted on ‎06 Aug 2023 11:26 PM

Re: Outlook E-mail

Posted by a Superuser, not a Sky employee. Find out more

@GMTV @Simonipswich 

Could you show us how you see this message, it shouldn't be happening with Outlook.

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