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Discussion topic: Old sky email account

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This message was authored by Big+taffster This message was authored by: Big+taffster

Old sky email account

I'm trying to access my old email account as I have had some important documents sent to it, the company won't resend them to my new email as the original email thread is on my sky.com address... is there anyway to see if I can access this account? I've tried logging in but it says the account is locked. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Old sky email account

Posted by a Superuser, not a Sky employee. Find out more

@Big+taffster 

When did you last login to it because if it has been quite a while it might have been closed for good.

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This message was authored by jayach This message was authored by: jayach

Re: Old sky email account

Posted by a Superuser, not a Sky employee. Find out more

@Big+taffster wrote:

I've tried logging in but it says the account is locked. 


If t says it is locked, you should have been given a number to call.

Can you log in here: https://www.sky.com/myaccount/my-details

Does this offer any help:

How to unlock your sky.com account | Sky Help | Sky.com

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