3

This discussion topic has been answered Discussion topic: Not receiving certain emails

Reply
Answered - Go to Answer
Avatar for coloquil
Level 2 icon
What's this?
This message was authored by: coloquil

Message posted on ‎02 Nov 2025 10:40 AM

Not receiving certain emails

Hi I am having trouble getting certain emails first it was national lottery and had to change to another account to get my account back now I am having trouble with my steam games account has I am not getting a password email to change my password so it's very frustrating.  All my other emails I am receiving?? Any one having this trouble?    Keith

Report post
Post 1 of 4
197 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎02 Nov 2025 12:06 PM

Re: Not receiving certain emails

Posted by a Superuser, not a Sky employee. Find out more

@coloquil 

Could any filters on the account be causing this, to check via your online account go to Settings (the screw icon on the right hand side) > More Settings > Filters

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 3 of 4
179 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎02 Nov 2025 11:21 AM

Re: Not receiving certain emails

Posted by a Superuser, not a Sky employee. Find out more

Have you tried logging in here and checking your Junk and Deleted folders as well as your Inbox?

 

https://www.sky.com/signin/email

Report post
Post 2 of 4
192 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎02 Nov 2025 12:06 PM

Re: Not receiving certain emails

Posted by a Superuser, not a Sky employee. Find out more

@coloquil 

Could any filters on the account be causing this, to check via your online account go to Settings (the screw icon on the right hand side) > More Settings > Filters

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 4
180 Views
Reply

Did this answer not help you?
Avatar for coloquil
Level 2 icon
What's this?
Topic Author
This message was authored by: coloquil

Message posted on ‎07 Nov 2025 07:01 AM

Re: Not receiving certain emails

All well everyone must have been a glitch thank you all.   Keith

Report post
Post 4 of 4
48 Views
Reply
Reply
Answered - Go to Answer