Not receiving any emails, spoke to sky, they said they would look in to it.

[Angela+Stuart]

But receiving emails. Been cut off twice by sky. Finally spoke to someone who said they will log it and someone would call back, still waiting

[Mark39]

Are you logging to Sky Yahoo Mail using your browser via sky.com? Or are you using an app, and if so, which one? 

[caesarome]

@Angela+Stuart 

Login to your online account:

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to change either of the settings above then logout and change your password:

https://skyid.sky.com/resetpassword/

[jayach]

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@Angela+Stuart wrote:

Finally spoke to someone who said they will log it and someone would call back, still waiting

---

It could be a vey long wait,

[stevethename]

Having the same problem. I can login on phone but not on my emails on my iphone . Havent changed any settings

[caesarome]

@stevethename 

Your post isn't very clear so are you saying you can or can not login here:

https://skyid.sky.com/signin/email/

[Mark39]

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@stevethename wrote:

Having the same problem. I can login on phone but not on my emails on my iphone . Havent changed any settings

---

It sounds like a different problem. You can't log in (on your iphone) rather than not receiving emails.

[LindaTimDog]

I'm not receiving emails at all. Was told by Sky to buy a new iPad which I didn and still doesn't work- I can't receive emails anywhere. 

[caesarome]

@LindaTimDog 

How do you access your emails, do you use an app or do you login here:

https://skyid.sky.com/signin/email/

[LindaTimDog]

Both. We've tried logging in on iphones and laptop and ipad via ios

[LindaTimDog]

I think we've sorted. Seems like our out going mail was directing to someone else so in the process of changing our passwords. Thanks all!