21 Jul 2023 06:59 PM
I have been hacked and i reset my password now my emails are going to trash. It tells me to go to settings - more settings - filters but this doesn't come up
21 Jul 2023 07:34 PM
Posted by a Superuser, not a Sky employee. Find out moreLogin to your online account:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
22 Jul 2023 01:07 AM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:Login to your online account:
But do it on a computer, or use desktop mode on a mobile browser.
No problem. Browse or search to find help, or start a new discussion on Community.
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