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Discussion topic: Emails going to trash

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This message was authored by mitchell.6 This message was authored by: mitchell.6

Emails going to trash

I have been hacked and i reset my password now my emails are going to trash. It tells me to go to settings - more settings - filters but this doesn't come up

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This message was authored by caesarome This message was authored by: caesarome

Re: Emails going to trash

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

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This message was authored by jayach This message was authored by: jayach

Re: Emails going to trash

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

Login to your online account:

 

https://skyid.sky.com/signin/email/

But do it on a computer, or use desktop mode on a mobile browser.

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