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Discussion topic: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email account

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This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

I want to remove the DPD app that apparently has my authorisation (?) to connect to my email account

I don't recall allowing anyone to have access to my Sky Yahoo email account but it's there on my Account overview page. I can't figure out how to remove it as there's nothing beside the app auth info to click on.

I've enabled 2 step verification which is irritating. Can anyone advise please? - as I'm going round in circles. 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

@Jane+Kibbler wrote:

@Mark39 Thank you. I think you might have it there because I've had deliveries lately and I may have advised DPD of a safe place to leave a parcel so may well have logged in that way. I still don't know how to remove it but I think it doubtful that DPD would want to snoop through my emails! 


I don't think there's anything to remove, to be honest. It's just a notification that you've used your Yahoo login to authenticate yourself to a 3rd party website. I'm pretty confident that DPD won't have your Yahoo login details. 

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This message was authored by caesarome This message was authored by: caesarome

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

Where are you seeing DPD as being listed ?

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This message was authored by jayach This message was authored by: jayach

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

 Can you show us what you mean? Obviously obscure any personal details.

Jane+Kibbler
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This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Thank you both for answering.

On the Recent Activity page there's a Connected devices and apps section.  The DPD shows as a connected app.

 

On the Yahoo Privacy Dashboard I clicked on Your Account and Overview. At the bottom it says Apps connected to your account and DPD Consumer Profiles is listed there.  There's no link beside it for it be removed. I clicked on Edit Account Info and all I can edit are my personal details - language, date of birth and so on.

This message was authored by caesarome This message was authored by: caesarome

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

Perhaps the way to remove it would be via your DPD account ?

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This message was authored by jayach This message was authored by: jayach

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

I've checked my Yahoo setting (although we should be administering our account via Sky) and it showed this:

jayach_0-1689770138371.png

But, as you say no means to remove them. (that I can see)

However we should be administering them via: 

https://www.sky.com/myaccount/my-details

and scroll down to Sky Yahoo Mail access. Mine shows this: 

jayach_1-1689770380920.png

Doesn't actually match the Yahoo site, but check there and see in you can see one that matches the DPD access permission.

 

Edit: I know I've seen it in the past, but can't find it now, do you have a link to the Recent Activity page?

Jane+Kibbler
Topic Author
This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

@caesarome  :  Thank you but I don't have a DPD account. I double checked in case I'd just forgotten but I definitely don't. I'm just checking the next suggestion ...

Jane+Kibbler
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This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

@jayach     Thank you, Jayach. I always access my emails through Sky, out of habit from before they handed them to Yahoo. I've looked through My Account again and I don't have that section you're showing. There's no Yahoo mail access section at all. I find that baffling - that all accounts wouldn't show the same options.

Here's the link to Recent Activity:-  https://login.yahoo.com/myaccount/activity

This message was authored by jayach This message was authored by: jayach

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

Thanks @Jane+Kibbler, but that link gives me this: 

jayach_0-1689774452114.png

If you login here: https://www.sky.com/myaccount/my-details, can you not scroll down to Sky Yahoo Mail access?

 

This message was authored by jayach This message was authored by: jayach

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

Found it, you need to go from the main page, a link won't take you there. 

jayach_0-1689775335439.png

But as I say, we should be using the Sky pages to administer the account

Jane+Kibbler
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This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

@jayach   It's a mystery to me but no, if I scroll down I really do not see what you describe. And if I use the link I pasted earlier it does take me to the aforementioned page. It's difficult to comprehend, I know, but I'm not seeing the same thing. And the recent activity does show me when I've changed passwords and so on but it has no mention at all of having added permission for an app to have access to my emails. Furthermore I don't see an option to remove an app's access. Is there one?

Jane+Kibbler
Topic Author
This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

@jayach     Curiouser and curiouser.  This time instead of clicking on your link and opening in another tab I copied it, logged into Sky again and pasted the URL. I got this

 

The page you're looking for could not be found

The link you used may be out of date or the address may have been typed incorrectly. Please check and try again.

 

This message was authored by jayach This message was authored by: jayach

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

 Sorry that was my fault. I tried to put a comma after the link, but included it in the link instead.

Trying again https://www.sky.com/myaccount/my-details

 

Edit: I did get it right in an earlier post. 

Re: I want to remove the DPD app that apparently h... | Sky Community

Jane+Kibbler
Topic Author
This message was authored by Jane+Kibbler This message was authored by: Jane+Kibbler

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

No matter whether I click on the link, copy and paste the link, go in from the usual Sky home page it opens the same page and when I scroll down I don't see anything about Sky Yahoo mail access. It ends with Sky iD and Tailored TV advertising. I've done a hilarious live chat with the bot that actually made me burst out laughing, it was so absurd. This is what awaits us in the world of AI. God help us all.

Sorry to keep taking your time but have you, at any stage in your search, come across a link that lets you actually remove an app's access?

This message was authored by jayach This message was authored by: jayach

Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc

Posted by a Superuser, not a Sky employee. Find out more

Can I ask you to show us what you see when you go via that link, but obliviously obscure any private info.

This is what I get:

my details.jpg

You are signing in with your email address?

 

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