This discussion topic has been answered Discussion topic: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email account
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Message posted on 14 Jul 2023 06:43 PM
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I don't recall allowing anyone to have access to my Sky Yahoo email account but it's there on my Account overview page. I can't figure out how to remove it as there's nothing beside the app auth info to click on.
I've enabled 2 step verification which is irritating. Can anyone advise please? - as I'm going round in circles.
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Message posted on 21 Jul 2023 01:28 PM
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@Jane+Kibbler wrote:
@Mark39 Thank you. I think you might have it there because I've had deliveries lately and I may have advised DPD of a safe place to leave a parcel so may well have logged in that way. I still don't know how to remove it but I think it doubtful that DPD would want to snoop through my emails!
I don't think there's anything to remove, to be honest. It's just a notification that you've used your Yahoo login to authenticate yourself to a 3rd party website. I'm pretty confident that DPD won't have your Yahoo login details.
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Message posted on 14 Jul 2023 07:30 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Where are you seeing DPD as being listed ?
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Message posted on 14 Jul 2023 07:40 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Can you show us what you mean? Obviously obscure any personal details.
Message posted on 19 Jul 2023 11:21 AM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Thank you both for answering.
On the Recent Activity page there's a Connected devices and apps section. The DPD shows as a connected app.
On the Yahoo Privacy Dashboard I clicked on Your Account and Overview. At the bottom it says Apps connected to your account and DPD Consumer Profiles is listed there. There's no link beside it for it be removed. I clicked on Edit Account Info and all I can edit are my personal details - language, date of birth and so on.
Message posted on 19 Jul 2023 11:58 AM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Perhaps the way to remove it would be via your DPD account ?
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Message posted on 19 Jul 2023 01:43 PM - last edited: 19 Jul 2023 01:53 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
I've checked my Yahoo setting (although we should be administering our account via Sky) and it showed this:
But, as you say no means to remove them. (that I can see)
However we should be administering them via:
https://www.sky.com/myaccount/my-details
and scroll down to Sky Yahoo Mail access. Mine shows this:
Doesn't actually match the Yahoo site, but check there and see in you can see one that matches the DPD access permission.
Edit: I know I've seen it in the past, but can't find it now, do you have a link to the Recent Activity page?
Message posted on 19 Jul 2023 02:35 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
@caesarome : Thank you but I don't have a DPD account. I double checked in case I'd just forgotten but I definitely don't. I'm just checking the next suggestion ...
Message posted on 19 Jul 2023 02:43 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
@jayach Thank you, Jayach. I always access my emails through Sky, out of habit from before they handed them to Yahoo. I've looked through My Account again and I don't have that section you're showing. There's no Yahoo mail access section at all. I find that baffling - that all accounts wouldn't show the same options.
Here's the link to Recent Activity:- https://login.yahoo.com/myaccount/activity
Message posted on 19 Jul 2023 02:50 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Thanks @Jane+Kibbler, but that link gives me this:
If you login here: https://www.sky.com/myaccount/my-details, can you not scroll down to Sky Yahoo Mail access?
Message posted on 19 Jul 2023 03:03 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Found it, you need to go from the main page, a link won't take you there.
But as I say, we should be using the Sky pages to administer the account
Message posted on 19 Jul 2023 05:29 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
@jayach It's a mystery to me but no, if I scroll down I really do not see what you describe. And if I use the link I pasted earlier it does take me to the aforementioned page. It's difficult to comprehend, I know, but I'm not seeing the same thing. And the recent activity does show me when I've changed passwords and so on but it has no mention at all of having added permission for an app to have access to my emails. Furthermore I don't see an option to remove an app's access. Is there one?
Message posted on 19 Jul 2023 05:35 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
@jayach Curiouser and curiouser. This time instead of clicking on your link and opening in another tab I copied it, logged into Sky again and pasted the URL. I got this
The page you're looking for could not be found
The link you used may be out of date or the address may have been typed incorrectly. Please check and try again.
Message posted on 19 Jul 2023 06:23 PM - last edited: 19 Jul 2023 06:28 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Sorry that was my fault. I tried to put a comma after the link, but included it in the link instead.
Trying again https://www.sky.com/myaccount/my-details
Edit: I did get it right in an earlier post.
Re: I want to remove the DPD app that apparently h... | Sky Community
Message posted on 19 Jul 2023 06:39 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
No matter whether I click on the link, copy and paste the link, go in from the usual Sky home page it opens the same page and when I scroll down I don't see anything about Sky Yahoo mail access. It ends with Sky iD and Tailored TV advertising. I've done a hilarious live chat with the bot that actually made me burst out laughing, it was so absurd. This is what awaits us in the world of AI. God help us all.
Sorry to keep taking your time but have you, at any stage in your search, come across a link that lets you actually remove an app's access?
Message posted on 19 Jul 2023 07:45 PM
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Re: I want to remove the DPD app that apparently has my authorisation (?) to connect to my email acc
Can I ask you to show us what you see when you go via that link, but obliviously obscure any private info.
This is what I get:
You are signing in with your email address?
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