15 Jun 2023 09:17 PM
I'm trying to use the "import mail and contacts feature on Gmail as I want to migrate across, however every time it fails on POP servers and IMAP servers. I have tried 993/995 with and without SSL and using a generated password. Please advise?
Thanks.
15 Jun 2023 09:32 PM
Posted by a Superuser, not a Sky employee. Find out moreThese are the imap settings that should work:
Incoming Mail (IMAP) Server
Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes
Are these what you have tried ?
15 Jun 2023 09:35 PM
Hi,
Yes it shows this,
Whether I try a generated password or the actual password.
15 Jun 2023 09:36 PM
Posted by a Superuser, not a Sky employee. Find out more@DGL27 It's looking for for the POP settings not IMAP
15 Jun 2023 09:38 PM
I've tried both, however nothing seems to work with either POP, IMAP, port 993 or 995?
15 Jun 2023 09:39 PM
Posted by a Superuser, not a Sky employee. Find out moreAs Sky use Yahoo to provide the email service you should be able to use the method described here:
How to Migrate Yahoo Mail and Contacts to Gmail (lifewire.com)
Disclaimer: I haven't tried it.
15 Jun 2023 09:41 PM
Posted by a Superuser, not a Sky employee. Find out moreDoes this work:
pop.tools.sky.com
port 995
What error do you see with this ?
15 Jun 2023 09:45 PM
Same error, will try with generated password too
15 Jun 2023 09:46 PM
That's the method I am using as its the official google one, however sky doesn't come up with this yahoo login page and just fails to load.
15 Jun 2023 09:48 PM
Figured it out, generated password is a MUST, the pop server you suggested, but HAS to be your full email not just user ID for POP server name.
15 Jun 2023 09:49 PM
Posted by a Superuser, not a Sky employee. Find out moreOne more to try and that is the Yahoo settings as this is what works with my Sky email account into Gmail:
pop.mail.yahoo.co.uk
port 995
15 Jun 2023 10:04 PM
Posted by a Superuser, not a Sky employee. Find out moreIt's strange you were not getting the OAuth challenge (that when it asks for your email address and password)
If you use the POP server, I don't think you will get your contacts transfered. (Hope I 'm wrong)
15 Jun 2023 10:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@DGL27 wrote:
but HAS to be your full email not just user ID for POP server name.
Ahh yes it does need the full sky e,mail address as the username so glad you have it working.
15 Jun 2023 10:11 PM
@jayach I'm not worried about contacts as I use google contacts for my phone and don't use contacts on Sky as it's so clunky
05 Oct 2023 03:18 PM
Hello @DGL27
I'm have this same problem. You say that generated password is a MUST . Can you please explain what this means and what you did. I have tried all suggested POP servers but cannot get the Gmail account to import from the sky.con (yahoo) email.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion