0

Discussion topic: Moving all Sky emails to Gmail

Reply
This message was authored by DGL27 This message was authored by: DGL27

Moving all Sky emails to Gmail

I'm trying to use the "import mail and contacts feature on Gmail as I want to migrate across, however every time it fails on POP servers and IMAP servers. I have tried 993/995 with and without SSL and using a generated password. Please advise?


Thanks.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

These are the imap settings that should work:

 

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

 

Are these what you have tried ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
DGL27
Topic Author
This message was authored by DGL27 This message was authored by: DGL27

Re: Moving all Sky emails to Gmail

Hi, 

 

Yes it shows this,

DGL27_0-1686861311277.png

 

Whether I try a generated password or the actual password.

This message was authored by GD1 This message was authored by: GD1

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

@DGL27  It's looking for for the POP settings not IMAP

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


DGL27
Topic Author
This message was authored by DGL27 This message was authored by: DGL27

Re: Moving all Sky emails to Gmail

I've tried both, however nothing seems to work with either POP, IMAP, port 993 or 995?

This message was authored by jayach This message was authored by: jayach

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

 As Sky use Yahoo to provide the email service you should be able to use the method described here:

How to Migrate Yahoo Mail and Contacts to Gmail (lifewire.com)

Disclaimer: I haven't tried it.

This message was authored by caesarome This message was authored by: caesarome

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

Does this work:

 

pop.tools.sky.com

port 995

 

What error do you see with this ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
DGL27
Topic Author
This message was authored by DGL27 This message was authored by: DGL27

Re: Moving all Sky emails to Gmail

Same error, will try with generated password too

DGL27
Topic Author
This message was authored by DGL27 This message was authored by: DGL27

Re: Moving all Sky emails to Gmail

That's the method I am using as its the official google one, however sky doesn't come up with this yahoo login page and just fails to load.

DGL27
Topic Author
This message was authored by DGL27 This message was authored by: DGL27

Re: Moving all Sky emails to Gmail

Figured it out, generated password is a MUST, the pop server you suggested, but HAS to be your full email not just user ID for POP server name.

This message was authored by caesarome This message was authored by: caesarome

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

One more to try and that is the Yahoo settings as this is what works with my Sky email account into Gmail:

 

pop.mail.yahoo.co.uk

port 995

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by jayach This message was authored by: jayach

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

It's strange you were not getting the OAuth challenge (that when it asks for your email address and password)

If you use the POP server, I don't think you will get your contacts transfered. (Hope I 'm wrong)

This message was authored by caesarome This message was authored by: caesarome

Re: Moving all Sky emails to Gmail

Posted by a Superuser, not a Sky employee. Find out more

@DGL27 wrote:

but HAS to be your full email not just user ID for POP server name.


Ahh yes it does need the full sky e,mail address as the username so glad you have it working.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
DGL27
Topic Author
This message was authored by DGL27 This message was authored by: DGL27

Re: Moving all Sky emails to Gmail

@jayach I'm not worried about contacts as I use google contacts for my phone and don't use contacts on Sky as it's so clunky

This message was authored by GeorgeMorrison This message was authored by: GeorgeMorrison

Re: Moving all Sky emails to Gmail

Hello @DGL27 

 

I'm have this same problem. You say that generated password is a MUST . Can you please explain what this means and what you did. I have tried all suggested POP servers but cannot get the Gmail account to import from the sky.con (yahoo) email. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion