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Discussion topic: Mis directed emails

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This message was authored by hetheron This message was authored by: hetheron

Mis directed emails

When I send an email to anyone  from my   user name  @ sky.com  and the recipient tries to reply to it, then their message goes to my user name but @yahoo .com and the sender then gets a mailer demon reply saying not delivered and I never get the intended reply  Any help 

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This message was authored by jayach This message was authored by: jayach

Re: Mis directed emails

Posted by a Superuser, not a Sky employee. Find out more

Sounds like your account has been compromised, did you reply to an email asking you to upgrade or renew your Sky email?

You will need to check for changes that have been made to your Sky account. Look under Settings - More Settings and check for filters or anything else you didn't set up. Especially check your "Reply to" address.

jayach_0-1649857169875.png

hetheron
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This message was authored by hetheron This message was authored by: hetheron

Re: Mis directed emails

Thanks  but nowhere in the menus etc in my yahoo mail does it show any of the headings you show

I seem to have narrowed it down to needing to amend ghe "reply to " email address namely me at my sky.com address an even the knstructions I finally found in Yahoo help dopid not match any things like settuns  yes fotbthatbfar butbyhen it showed, as you did, nextvstepmwas More Settings...alas not on anything I bring up. 🥵, 

hetheron
Topic Author
This message was authored by hetheron This message was authored by: hetheron

Re: Mis directed emails

Oops  typo mistakes  Hope you followed !

This message was authored by jayach This message was authored by: jayach

Re: Mis directed emails

Posted by a Superuser, not a Sky employee. Find out more

The Yahoo help pages are for Yahoo mail, they don't always apply to Sky emails.

If you login to your Sky email and go to Settings - More settings you should see the same as me. (assuming you are doing it on a PC and not a mobie)

more settings.png

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