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Discussion topic: Sent messages randomly getting stuck in outbox

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This message was authored by Esther-London This message was authored by: Esther-London

Sent messages randomly getting stuck in outbox

I had hoped that my previous query would have resolved this ongoing problem by chance too.

 

But unfortunately I just happened again.

 

I use my Sky email via Outlook (Windows) on my laptop.

 

For months now, sometimes my sent messages get stuck in my outbox.

 

The annoying thing is that it is totally random. So one day could be fine: sent means sent. Another day nothing goes through unless I manually go into the outbox and push send again.

 

Equally, on another day, some messages sent as normal, others get stuck.

 

Even to the same person on the same day!! So some emails to one and the same email address go through, whilst others get stuck.

 

There is no ryhm or reason for it. 

 

It gives problems because you trust that your message has been genuinely sent, and then it turns out that it hasn't.

 

Any advice gratefully received.

 

Thank you,

Esther

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This message was authored by caesarome This message was authored by: caesarome

Re: Sent messages randomly getting stuck in outbox

Posted by a Superuser, not a Sky employee. Find out more

Edit - Just seen your other post, glad it is now working for you.

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Esther-London
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This message was authored by Esther-London This message was authored by: Esther-London

Re: Sent messages randomly getting stuck in outbox

The problem in the other post has been resolved. I had hoped that it would have resolved this problem too, but that's unfortunately not the case.

 

Any suggestions?

This message was authored by jayach This message was authored by: jayach

Re: Sent messages randomly getting stuck in outbox

Posted by a Superuser, not a Sky employee. Find out more

Unfortunately, as the problem isn't consistant, it is not possible to give suggestions. I can't think of anything that would be so selective.

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