This discussion topic has been answered Discussion topic: Mailbox Suspended email
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Message posted on 28 Jul 2023 09:34 AM
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I got an email from a sky.com email address that just mentions someones christian name (with the heading of the email saying "Mailbox Suspended") saying my mailbox will be suspended soon because they can no longer find my usernameand password in our database. They say they are going through maintenance on their platform today & to click on the link to update my details. I'm almost certain it's a scam (and I've received several recently), but just need to be certain. Any help will be appreciated.
Thank you
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Message posted on 28 Jul 2023 09:39 AM - last edited: 28 Jul 2023 09:40 AM
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@Roger+C-C It's a scam email, Sky would never send emails asking you to follow links. There are no updates taking place that require user intervention
Mark as spam and delete.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 28 Jul 2023 09:39 AM - last edited: 28 Jul 2023 09:40 AM
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@Roger+C-C It's a scam email, Sky would never send emails asking you to follow links. There are no updates taking place that require user intervention
Mark as spam and delete.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 28 Jul 2023 09:40 AM
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Re: Mailbox Suspended email
I agree if it contains a link, it's likely to be for a fake log in page designed to capture your login details.
If you can log in via sky.com, there's no issue. Either use this link, or you can find the Yahoo Mail link yourself after logging in to sky.com, if you prefer: https://www.sky.com/signin/email
Message posted on 28 Jul 2023 09:43 AM
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Re: Mailbox Suspended email
I thought so. Thank you
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