0
Discussion topic: Loat phone and need to switch off two step verification as cant remember the code. Please help
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Feeh75
Message posted on 06 Sep 2024 07:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Loat phone and need to switch off two step verification as cant remember the code. Please help
unable to get sky mail on my work phone. My phone was lost and so recovery code being sent there is not helpful. Unable to remember the recovery code I set up. Can anyone please help. Thanks 😊
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 06 Sep 2024 07:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Loat phone and need to switch off two step verification as cant remember the code. Please help
If you didn't keep a separate note of the Recovery Code as Sky recommended when you set up 2 step verification, you'll have to call, I'm afraid. Sky can turn it off for you but it may take 21 days.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page