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Discussion topic: Linking Sky Email to Outlook 365 on desktop

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This message was authored by Gromit72 This message was authored by: Gromit72

Linking Sky Email to Outlook 365 on desktop

For years I have my sky email linked to Outlook 365 on my desktop PC - but recently that failed.
No I cannot reconnect or fix the link so that outlook downloads my emails from Sky.

I have tried to re-connect with a sky app password, and my email password - but both fail.

I have tried to set it up as a POP account and an IMAP accound, but cannot find which Sky/Yahoo email should be.

Has anyone got detailed instructions which work for setting this up, also which port numbers should I be using, is it 995/465 or 993/465.
Any help would be welcomed.

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Linking Sky Email to Outlook 365 on desktop

Posted by a Superuser, not a Sky employee. Find out more

Sky's help here explains what settings you need for Outlook 365: https://www.sky.com/help/home/sky-yahoo-mail/setting-up-yahoo-mail/articles/getting-started-with-sky...

 

You'll need to use an app password in place of your normal Sky Yahoo Mail login password. There's a link to the app password generator in the help above.

This message was authored by caesarome This message was authored by: caesarome

Re: Linking Sky Email to Outlook 365 on desktop

Posted by a Superuser, not a Sky employee. Find out more

@Gromit72 wrote:

Has anyone got detailed instructions which work for setting this up, also which port numbers should I be using, is it 995/465 or 993/465.


Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes


You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

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