18 Feb 2024 02:56 PM
For years I have my sky email linked to Outlook 365 on my desktop PC - but recently that failed.
No I cannot reconnect or fix the link so that outlook downloads my emails from Sky.
I have tried to re-connect with a sky app password, and my email password - but both fail.
I have tried to set it up as a POP account and an IMAP accound, but cannot find which Sky/Yahoo email should be.
Has anyone got detailed instructions which work for setting this up, also which port numbers should I be using, is it 995/465 or 993/465.
Any help would be welcomed.
18 Feb 2024 03:08 PM
Posted by a Superuser, not a Sky employee. Find out moreSky's help here explains what settings you need for Outlook 365: https://www.sky.com/help/home/sky-yahoo-mail/setting-up-yahoo-mail/articles/getting-started-with-sky...
You'll need to use an app password in place of your normal Sky Yahoo Mail login password. There's a link to the app password generator in the help above.
18 Feb 2024 04:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gromit72 wrote:
Has anyone got detailed instructions which work for setting this up, also which port numbers should I be using, is it 995/465 or 993/465.
Incoming Mail (IMAP) Server
Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes
Outgoing Mail (SMTP) Server
Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes
You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email
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