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Discussion topic: Re: cannot access email after updating password, sends the verifacation number to old mobile

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This message was authored by: John+Bicknell

Re: cannot access email after updating password, sends the verifacation number to old mobile

My mailbox isn't working, I cannot receive or send emaols

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This message was authored by: caesarome

Re: cannot access email after updating password, sends the verifacation number to old mobile

Posted by a Superuser, not a Sky employee. Find out more

@John+Bicknell 

A few questions:

 

How do you access your emails, do you use an app or do you login to the Sky website ?

What is happening when you try to send or receive via your account ?

Do you see an error and if so what does it say ?

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