0

Discussion topic: Re: cannot access email after updating password, sends the verifacation number to old mobile

Reply
This message was authored by John+Bicknell This message was authored by: John+Bicknell

Re: cannot access email after updating password, sends the verifacation number to old mobile

My mailbox isn't working, I cannot receive or send emaols

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: cannot access email after updating password, sends the verifacation number to old mobile

Posted by a Superuser, not a Sky employee. Find out more

@John+Bicknell 

A few questions:

 

How do you access your emails, do you use an app or do you login to the Sky website ?

What is happening when you try to send or receive via your account ?

Do you see an error and if so what does it say ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion