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Avatar for Jessica+Starmer
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This message was authored by: Jessica+Starmer

Message posted on ‎17 Jul 2023 12:38 PM

Is this a scam?

92ED94DF-90C0-45E1-B20B-6B0E562AEAE4.png

 

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I recieved an email today and I'm not sure if it's scam or not

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Avatar for GD1
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This message was authored by: GD1 Answer

Message posted on ‎17 Jul 2023 12:56 PM

Re: Is this a scam?

Posted by a Superuser, not a Sky employee. Find out more

@Jessica+Starmer  It's a scam there are not mailbox updates happening and even if tney were you wouldn't need to follow any links etc 

 

It's an attempt to get personal details from you for scammers to use

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: twilight+princess

Message posted on ‎17 Jul 2023 12:49 PM

Re: Is this a scam?

Posted by a Superuser, not a Sky employee. Find out more

Your photos need to be approved so in the meantime I'll try to assist.
If the messages are about the upgrade of the Mail account & that you need to confirm your account in order to continue then this is a known scam. 
If the email is about something else then if there's a log in link then do not click on this but go direct to the Sky website to check for any problems.

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This message was authored by: GD1 Answer

Message posted on ‎17 Jul 2023 12:56 PM

Re: Is this a scam?

Posted by a Superuser, not a Sky employee. Find out more

@Jessica+Starmer  It's a scam there are not mailbox updates happening and even if tney were you wouldn't need to follow any links etc 

 

It's an attempt to get personal details from you for scammers to use

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎17 Jul 2023 01:08 PM

Re: Is this a scam?

Posted by a Superuser, not a Sky employee. Find out more

It is a scam as Sky would not send you an email out of the blue with a link or button that it wants to to click on. Any updates to the email service will be done by Sky or Yahoo and not the user.

 

Mark this email as spam and keep doing so should you be sent anymore.

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