Invalid email when trying to login

[Bbc1235]

When I try to log into my sky account I am presented with the wrong email. When I try to change it to the correct one it says already in use

[Mark39]

You mean if you log in here: https://www.sky.com/signin

Can you clarify what you mean by presented with the wrong email? What is displayed on screen?

[caesarome · Accepted solution]

If your wrong email address appears in the username box then to delete it clear your web browsers cache then you should be able to enter the correct username.