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Discussion topic: Inbox emails

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This message was authored by: 50kay

Message posted on ‎26 Jul 2024 07:38 PM

Inbox emails

Hi, all my new emails are now coming into my Archive folder. How do I change this. When I look in settings on my iPad the incoming option is not shown. Anybody help me on this

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎26 Jul 2024 07:44 PM

Re: Inbox emails

Posted by a Superuser, not a Sky employee. Find out more

Have you logged in here:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and check that there isn't anything here that could be causing this.

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This message was authored by: 50kay

Message posted on ‎26 Jul 2024 07:54 PM

Re: Inbox emails

I have not got the option of more settings 

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This message was authored by: caesarome

Message posted on ‎26 Jul 2024 08:19 PM

Re: Inbox emails

Posted by a Superuser, not a Sky employee. Find out more

Capture.JPG

 

You should have as you can see here, the settings can be found via the screw like icon at the top right.

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Message posted on ‎26 Jul 2024 08:29 PM

Re: Inbox emails

No I have not got this option 

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This message was authored by: Mark39

Message posted on ‎26 Jul 2024 08:32 PM

Re: Inbox emails

Posted by a Superuser, not a Sky employee. Find out more

You need to be using a pc or laptop, or a device in 'desktop mode' to see the more settings option.

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