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Discussion topic: Inbox emails

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This message was authored by 50kay This message was authored by: 50kay

Inbox emails

Hi, all my new emails are now coming into my Archive folder. How do I change this. When I look in settings on my iPad the incoming option is not shown. Anybody help me on this

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This message was authored by caesarome This message was authored by: caesarome

Re: Inbox emails

Posted by a Superuser, not a Sky employee. Find out more

Have you logged in here:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and check that there isn't anything here that could be causing this.

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50kay
Topic Author
This message was authored by 50kay This message was authored by: 50kay

Re: Inbox emails

I have not got the option of more settings 

This message was authored by caesarome This message was authored by: caesarome

Re: Inbox emails

Posted by a Superuser, not a Sky employee. Find out more

Capture.JPG

 

You should have as you can see here, the settings can be found via the screw like icon at the top right.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
50kay
Topic Author
This message was authored by 50kay This message was authored by: 50kay

Re: Inbox emails

No I have not got this option 

This message was authored by Mark39 This message was authored by: Mark39

Re: Inbox emails

Posted by a Superuser, not a Sky employee. Find out more

You need to be using a pc or laptop, or a device in 'desktop mode' to see the more settings option.

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