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Discussion topic: I cannot get the 2step text to come through

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This message was authored by Debbie+buckell This message was authored by: Debbie+buckell

I cannot get the 2step text to come through

My email has stopped sending the 2 step sign in which is a real pain in the butt.

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This message was authored by Mark39 This message was authored by: Mark39

Re: I cannot get the 2step text to come through

Posted by a Superuser, not a Sky employee. Find out more

You can use your Recovery Code to turn off two step login temporarily.

This message was authored by caesarome This message was authored by: caesarome

Re: I cannot get the 2step text to come through

Posted by a Superuser, not a Sky employee. Find out more

@Debbie+buckell 

To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.


When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.

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