2

Discussion topic: How to change number on my account

Reply
This message was authored by Oak+close This message was authored by: Oak+close

How to change number on my account

How to change mobile number... 6 number code still goes to old number


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: How to change number on my account

Posted by a Superuser, not a Sky employee. Find out more

You'll need to turn off 2 step verification using your Recovery Code and set it up again using the new mobile number when prompted.

View this Answer within the discussion

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: How to change number on my account

Posted by a Superuser, not a Sky employee. Find out more

You'll need to turn off 2 step verification using your Recovery Code and set it up again using the new mobile number when prompted.

This message was authored by caesarome This message was authored by: caesarome

Re: How to change number on my account

Posted by a Superuser, not a Sky employee. Find out more

To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion