This discussion topic has been answered Discussion topic: How do I amend the name displayed on my sent emails?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 11 Apr 2023 06:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I've recently got married and have successfully amended my name on my sky account however I have been told by a sky advisor that I cannot amend the name displayed when I send an email, which is causing confusion. He said that I'll just need to set up a new email address, which seems ridiculous not to mention extremely inconvenient as I've had it for years. Please can somebody help? Thank you Carol
Best Answers
Message posted on 12 Apr 2023 03:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Thank you @jayach.I must mention that I had to do this on my husbands Mac Book Pro and NOT on iPhone or iPad ( this wasn't made obvious to me) as the options needed are not displayed. Then I had to delete and reinstall my sky email address on "settings - mail" on each device under "other" not yahoo so that it showed correctly on my mail app. I had to generate the passwords using a link - https://www.sky.com/sky-yahoo-mail/manage-apps that you posted on 08.06.2022 as mine were not recognised. This has taken 3 hours of trial and error and I'm disappointed that my sky advisor told me it wasn't possible and that I'd need a new email. Maybe you would be able to rewrite all the above in a more user friendly format especially the bit about the mail app separately on each devices are as I think this gets overlooked and I nearly lost the will to live. Anyway once again thank you for all your help - I'm off for a lie down in a dark room!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 11 Apr 2023 08:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How do I amend the name displayed on my sent emails?
You can change the name people see when you email them, but you can't change the email address.
Go to Settings - More settings - Mailboxes and select your Sky mailbox.
There you can change your name.
Message posted on 12 Apr 2023 03:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Thank you @jayach.I must mention that I had to do this on my husbands Mac Book Pro and NOT on iPhone or iPad ( this wasn't made obvious to me) as the options needed are not displayed. Then I had to delete and reinstall my sky email address on "settings - mail" on each device under "other" not yahoo so that it showed correctly on my mail app. I had to generate the passwords using a link - https://www.sky.com/sky-yahoo-mail/manage-apps that you posted on 08.06.2022 as mine were not recognised. This has taken 3 hours of trial and error and I'm disappointed that my sky advisor told me it wasn't possible and that I'd need a new email. Maybe you would be able to rewrite all the above in a more user friendly format especially the bit about the mail app separately on each devices are as I think this gets overlooked and I nearly lost the will to live. Anyway once again thank you for all your help - I'm off for a lie down in a dark room!
Message posted on 12 Apr 2023 05:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How do I amend the name displayed on my sent emails?
Glad you got it changed @Carol18.
I tend to forget so many people use mobiles and tablets nowadays.
I'm surprised it needed any more than just changing it in the Sky|Yahoo settings, but well done for working out.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page