Emails returned to sender

[sue+gibbons]

I have had my email account for years with no issues. Received tly I have been getting letters from my bank, energy provider etc saying they are getting messages to say their emails aren't getting through to me and I should update my email address. However I am receiving the emails. It's really frustrating and I have no idea how to resolve it.

[caesarome]

@sue+gibbons 

It might be worth checking this:

Login to your online account:

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make then logout and change your password:

https://skyid.sky.com/resetpassword/