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Discussion topic: Email problem

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This message was authored by Feargal This message was authored by: Feargal

Email problem

I can see all my emails ok.

 

But I can open nothing, and not see any attachment.


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

Try closing all Sky website, then clearing your browser cache. Or try logging in with your browser's privacy/incognito mode.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

If you're using an email app, which one? Does everything work normally if you login online here: https://www.sky.com/signin/email

Feargal
Topic Author
This message was authored by Feargal This message was authored by: Feargal

Re: Email problem

I am using sky.com.

 

Everything works ok

This message was authored by Mark39 This message was authored by: Mark39

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

So what happens when you try to open an email to view it? 

Feargal
Topic Author
This message was authored by Feargal This message was authored by: Feargal

Re: Email problem

It will not open - anything - email or attachment.

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

Try closing all Sky website, then clearing your browser cache. Or try logging in with your browser's privacy/incognito mode.

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