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This discussion topic is read only Discussion topic: Correct IMAP Settings for Blackberry Z10

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This message was authored by: DieselTurbo

Correct IMAP Settings for Blackberry Z10

I used to be able to get my Sky email on my Blackberry Z10 after the change to Yahoo, but it stopped updating a while back & having tried [over many, many months] all of the listed fixes, none of them have worked.

Every time I try to re-set-up the account, I get an error message saying that "Your login information for IMAP server [imap.mail.yahoo.com] has changed or is incorrect Please check your settings."

As far as I can see, everything is correct 

The sixteen character IMAP password might be a fix, but - 
A) I'm not clear if this would reset my account password as well as creating a Yahoo-specific email password, &
B) there is no  on the setupscreen to put in an IMAP password, SMTP, yes, but IMAP, no, 

I am not about to change my phone just to get my sky mail as I am completely happy with the phone & frankly nothing better has yet come on the market, so.......

 

HELP!!!!

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This message was authored by: caesarome

Re: Correct IMAP Settings for Blackberry Z10

Posted by a Superuser, not a Sky employee. Find out more

I would try the 16 digit password which can be generated here:

 

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

 

There must be a setting somewhere that it can be entered for IMAP ?

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This message was authored by: Mark39

Re: Correct IMAP Settings for Blackberry Z10

Posted by a Superuser, not a Sky employee. Find out more

@DieselTurbo wrote:

 

The sixteen character IMAP password might be a fix, but - 
A) I'm not clear if this would reset my account password as well as creating a Yahoo-specific email password, &
B) there is no  on the setupscreen to put in an IMAP password, SMTP, yes, but IMAP, no, 

I am not about to change my phone just to get my sky mail as I am completely happy with the phone & frankly nothing better has yet come on the market, so.......

 


A. No. It's for Sky Yahoo Mail only.

B. The 16 character password simply replaces the Sky password that you must have previously entered into your Blackberry to receive emails via Sky Yahoo Mail.

 

If all else fails, you can still access Sky Yahoo Mail via your browser. 

This message was authored by: jayach

Re: Correct IMAP Settings for Blackberry Z10

Posted by a Superuser, not a Sky employee. Find out more

@DieselTurbo wrote:

B) there is no  on the setupscreen to put in an IMAP password, SMTP, yes, but IMAP, no, 

I am not about to change my phone just to get my sky mail as I am completely happy with the phone & frankly nothing better has yet come on the market, so.......

 

HELP!!!!


Does this help How to Setup Email on a Blackberry Z10 - Blackberry Email Setings (caorda.com) ?

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