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Discussion topic: Cannot access email
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This message was authored by: Harley70
Message posted on 30 Sep 2026 09:20 AM
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Cannot access email
I am trying to access my old sky email, however they keep sending me a code to a mobile number i no longer have access to. I have looked through the majority of help topics. Does anyone have any advice on what i should do ?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Sep 2026 09:39 AM
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Re: Cannot access email
You will need to call Sky about this as you need your mobile number updated.
Also when did you last login to this email account as Sky are known to remove old accounts if they haven't been accessed in a year or so.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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