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Discussion topic: Browser update required for email

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This message was authored by: GBChesterson

Message posted on ‎24 Aug 2023 05:37 PM

Browser update required for email

I have received an email to update asking me to update my browser setting for email from IE 8 as it is not supported from the 28th August. it is asking me to click on a link to update. is this a scam or genuine ?

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Message posted on ‎24 Aug 2023 06:10 PM

Re: Browser update required for email

@GBChesterson 

 

IE8 is indeed out of date and you should update the browser by visiting a browser site like Microsoft or Chrome directly without folding links in email for safety.

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Message posted on ‎24 Aug 2023 06:11 PM - last edited: ‎24 Aug 2023 06:11 PM

Re: Browser update required for email

Posted by a Superuser, not a Sky employee. Find out more

@GBChesterson  IE8 is an old browser and has been superseded by newer versions, you should be able to download a more up to date browser from microsoft's website https://www.microsoft.com/en-gb/download/internet-explorer.aspx

 

Note Microsoft Edge is the latest browser, to update your browser use the official websites and not any links.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎24 Aug 2023 07:13 PM

Re: Browser update required for email

Posted by a Superuser, not a Sky employee. Find out more

@GBChesterson 

Are you actually using I.E.8? It should have been replaced ages ago.

What OS (operating system) are you using?

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This message was authored by: caesarome

Message posted on ‎24 Aug 2023 07:32 PM

Re: Browser update required for email

Posted by a Superuser, not a Sky employee. Find out more
@GBChesterson wrote:

it is asking me to click on a link to update. is this a scam or genuine ?

@GBChesterson 

It is possibly a scam email especially as it has a link in it that it would you to click through but the question has to be asked are you actually using IE 8 ?

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