email

[binkybearuk]

hi. i'm trying to get into my sky email address, which is a yahoo email, but it keeps sending my varification codes to thr email address i'm trying to access. how can i change my varification method to my mobile?

[Mark39]

If this is Sky Yahoo Mail the two step verification code is sent by text to your mobile, not by email.

[jayach]

That problem has been reported before, and it is not easy to solve. See this thread:

Answered: Sky.Com email verification code is sent to my sky.... | Sky Community

Good luck.

[binkybearuk]

• No, sorry, it's sending my varification codes to my email address which is what I'm trying to access. I need to know somehow how I can change it to my mobile!

[Mark39]

Verification codes for what? Sky Yahoo Mail? Or other websites?

[binkybearuk]

Sky.com email.

[caesarome]

Verification codes are sent to your mobile's phone number but the recovery code was sent to you via a email when you first used 2 step authentication.

[Mark39]

---

@binkybearuk wrote:

Sky.com email.

---

As I posted before it's sent by text to the mobile number you gave when you turned on 2 step login.

2 step log in is not without issues, but not even Sky would send a login verification email to the  email address which you can't access until you've logged in! 

[jayach]

2FA verification codes are only sent to mobiles, so if you are being sent a code to email it must be something else.

Could you post a picture of what you are seeing when the code is sent? Obviously obscure any private info.

Did you check the link I posted earlier, is your problem different?

[binkybearuk]

No they aren't!

[binkybearuk]

As my email address is there as the varification id, not my mobile.

[binkybearuk]

Thanks, you're the only one who answered me with some sense.

[jayach]

@binkybearuk 

We can't tell just who your individual posts are to.

Either type an @ and select the name of the person you are replying to, or quote the actual post, like this:

---

@binkybearuk wrote:

Thanks, you're the only one who answered me with some sense.

---

[Mark39]

---

@binkybearuk wrote:

As my email address is there as the varification id, not my mobile.

---

We can only assume that this has nothing to do with Sky Yahoo Mail's 2 step log in process then, despite your earlier post.