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Discussion topic: All mail goes in to deleted folder
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This message was authored by: jamaicatwin
Message posted on 29 Jul 2024 04:51 AM
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All mail goes in to deleted folder
My email account was hacked and since then my inbox email go straight to my deleted folder
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Jul 2024 05:42 AM
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Re: All mail goes in to deleted folder
Login to your online account using either a PC or make sure you are in desktop mode:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
If you have had to make then logout and change your password:
https://skyid.sky.com/resetpassword/
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If you need help please provide as much information as you can
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