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Discussion topic: Only showing 2 weeks of emails

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This message was authored by: Tony-Sirett

Only showing 2 weeks of emails

I need to access my emails from all of July, but it's only showing me the last two weeks, how do I view ALL of my emails from July please?

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This message was authored by: Mark39

Re: Only showing 2 weeks of emails

Posted by a Superuser, not a Sky employee. Find out more

Can you see them if you log in here: https://www.sky.com/signin/email ?

This message was authored by: caesarome

Re: Only showing 2 weeks of emails

Posted by a Superuser, not a Sky employee. Find out more

@Tony-Sirett 

Have a read of this as it might be worth a try as sadly issues like this do happen with Yahoo:


https://help.yahoo.com/kb/SLN2552.html


If they are restored then it would be advisable not to store all your emails in your inbox if this is where they were located, but instead set up separate folders to keep them in.

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This message was authored by: Tony-Sirett

Re: Only showing 2 weeks of emails

No, unfortunately not, I can only see back to the 18th July, in the trash folder.

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This message was authored by: Tony-Sirett

Re: Only showing 2 weeks of emails

@caesarome thank you, have submitted a request, problem is between the 12th July & 15th I was in hospital and my wife deleted my emails, unfortunately they are not showing in my trash.

 

This message was authored by: caesarome

Re: Only showing 2 weeks of emails

Posted by a Superuser, not a Sky employee. Find out more

They might have been in your trash folder but Yahoo sets this to empty of a regular basis so they could well have been deleted so hopefully they can be restored for you and if they are I would advise you to set up a separate folder to store all your emails in.

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