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Discussion topic: Accessing email: 2 stage verification not useable!

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This message was authored by: AWestie

Accessing email: 2 stage verification not useable!

Two stage verification on accessing email a heap of[removed]! Code just not being sent so unable to access my account. Whoever is responsible for "managing" this service should be sacked!

 

Moderator Actions: Removed inappropriate language

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This message was authored by: Mark39

Re: Accessing email: 2 stage verification not useable!

Posted by a Superuser, not a Sky employee. Find out more

@AWestie more likely it's being sent but you're not receiving it. Are the three digits shown on screen the last three of your mobile number? Have you checked your device's blocked/spam folder?

This message was authored by: Coley-W95

Re: Accessing email: 2 stage verification not useable!

Posted by a Sky employee

Hi there @AWestie. Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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