This discussion topic has been answered Discussion topic: Accessing Sky email via Yahoo App (Android phone)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 29 May 2025 07:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi Community
A few weeks ago my sky e-mail failed on the Outlook app on my phone. And now today, the Yahoo App is no longer working, so no longer able to view my sky e-mails on my phone. I've tried deleting and re-installing the Yahoo app, but whatever I do I continuously get the message :
"Access Denied"
"You don't have permission to access "https://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.
Has sky changed something? Anyone else having this issue?
Any help gratefully received.
Thanks
Best Answers
Message posted on 30 May 2025 12:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I've tried various things, but in the end problem was resolved with a full software update of my Samsung / Android system. Yahoo seems to have sprung back to life and I can once again access sky.com e-mail accounts on my phone.
I've made a note of that Help address for the next time.
Thank you - and @caesarome too.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 29 May 2025 07:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Accessing Sky email via Yahoo App (Android phone)
Are you using a VPN ?
Is the phone connected to Wifi or mobile data ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 29 May 2025 08:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Accessing Sky email via Yahoo App (Android phone)
@caesarome No, I'm not using a VPN and the issue is the same whether on w-fi or data. The Yahoo app just stopped working this morning., when i switched on my phone. Repeated re-boots of phone and deleting / reinstalling the Yahoo app, but still no joy.
Message posted on 29 May 2025 09:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Accessing Sky email via Yahoo App (Android phone)
@Libbers it looks like the IP address you're connecting from might be the issue. See Sky's help here: https://www.sky.com/help/home/sky-yahoo-mail/yahoo-mail-fix/problems-accessing-sky-yahoo-mail/articl...
Message posted on 30 May 2025 12:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I've tried various things, but in the end problem was resolved with a full software update of my Samsung / Android system. Yahoo seems to have sprung back to life and I can once again access sky.com e-mail accounts on my phone.
I've made a note of that Help address for the next time.
Thank you - and @caesarome too.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page