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Discussion topic: wired lan connection keeps dropping out

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LisaG
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This message was authored by LisaG This message was authored by: LisaG

wired lan connection keeps dropping out

‎04 Jun 2024 08:31 PM

My TV has a wired lan connection to the hub and the speed tests say that everything is fine but the TV keeps buffering then freezing but I still get sound.

 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: wired lan connection keeps dropping out

‎06 Jun 2024 10:49 AM

Posted by a Superuser, not a Sky employee. Find out more

@LisaG Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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