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Discussion topic: wifi not working !

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This message was authored by: Klaudia87

wifi not working !

no signal

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This message was authored by: JimM1

Re: wifi not working !

@Klaudia87 No wireless wi-fi signal then try the hub powered down for 5 minutes, see if the wireless comes back up when re-powered.

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

 

Links if you need them!

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This message was authored by: Klaudia87

Re: wifi not working !

what is a phone number to speak to costumer service please

This message was authored by: JimM1

Re: wifi not working !

@Klaudia87 In the link need more help.

 

https://www.sky.com/help/home

 

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This message was authored by: Klaudia87

Re: wifi not working !

thank you.

there is no phone number ?

I would like to speak to advisor not to computer. 

This message was authored by: JimM1

Re: wifi not working !

@Klaudia87 You need to do it again, you are just missing the phone number as IT IS there!

 

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