Discussion topic: wifi keeps dropping

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This message was authored by powerhudds

hi my WiFi keeps constantly dropping unplugged everything done all the checks surely sky must know my connections not working

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This message was authored by Highlinder

@powerhudds Sky does not know who you are from a forum post. Have you tried to run the broadband test to see if it picks up an external issue?

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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