0

Discussion topic: wifi keeps dropping

Reply
This message was authored by powerhudds This message was authored by: powerhudds

wifi keeps dropping

hi my WiFi keeps constantly dropping unplugged everything done all the checks surely sky must know my connections not working
Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: wifi keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@powerhudds  Sky does not know who you are from a forum post. Have you tried to run the broadband test to see if it picks up an external issue?

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion