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Discussion topic: WiFi - Signal

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This message was authored by ADAM75 This message was authored by: ADAM75

WiFi - Signal

My WiFi signal won’t reach in garden room. Do I need a booster

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: WiFi - Signal

Posted by a Superuser, not a Sky employee. Find out more

@ADAM75 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.  Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

 

Note that a detached 'garden room' separate to the property where the Hub is located isn't covered by any of the above schemes.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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