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Discussion topic: wifi issue with the checker

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Message posted on ‎15 Oct 2024 08:14 PM - last edited: ‎15 Oct 2024 08:15 PM

wifi issue with the checker

online/app ? 🤔🙄😥 any advice and help will be very appeciated 🙂

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This message was authored by: lettice

Message posted on ‎16 Oct 2024 06:50 AM - last edited: ‎16 Oct 2024 07:48 AM

Re: wifi issue with the checker

Posted by a Superuser, not a Sky employee. Find out more

If you click on the wifi tile, what does it suggest on the next screen?

 

Is your wifi working ok?

If so, maybe just a MySky glitch.

Perhaps, might be worth rebooting your router.

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Message posted on ‎17 Oct 2024 09:11 PM - last edited: ‎17 Oct 2024 09:25 PM

Re: wifi issue with the checker

@lettice it was showing that they werent getting any info from the router and so i left it a couple of days but the same day i contacted sky (15th oct 2024)and they said it sometimes says tht but i could tell they wasnt relly intrested 🙄and it corrected it self and went back to normal and had no need to reboot😁🙂but now it says where it should say sky q now sayss sky+but i havent had +since 2020🙄🤔

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