Discussion topic: who do I contact to change the point that the telephone cable comes into the house ?

This message was authored by: Phil+HGT · ‎28 Feb 2023

I'm totally lost on the Sky site

All I want to do is chabge the point that the telephone cable comes into the house

I called BT abd they say SKY who will then call Outreach to do the job

but nowhere can I see where to ask

This message was authored by: Daniel0210 · ‎28 Feb 2023

Give Sky a call. Just dial 150, free from your Sky landline. I'm not sure if you'll be charged.

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This message was authored by: Skull+Treaty · ‎28 Feb 2023

@Daniel0210 wrote:
@Phil+HGT
Give Sky a call. Just dial 150, free from your Sky landline. I'm not sure if you'll be charged.

It's circa £65 for a socket move 👍🏻

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

This message was authored by: TimmyBGood · ‎28 Feb 2023

@Phil+HGT wrote:

they say SKY who will then call Outreach to do the job

That is correct. There's no particular area within Sky support dealing with that, though: it's a generic service. It's 'Openreach' rather than 'Outreach': Openreach is a division of BT Group but carries out such work on behalf of all similar ISPs.

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Discussion topic: who do I contact to change the point that the telephone cable comes into the house ?

who do I contact to change the point that the telephone cable comes into the house ?

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