28 Feb 2023 02:29 PM
I'm totally lost on the Sky site
All I want to do is chabge the point that the telephone cable comes into the house
I called BT abd they say SKY who will then call Outreach to do the job
but nowhere can I see where to ask
28 Feb 2023 02:42 PM
Posted by a Superuser, not a Sky employee. Find out moreGive Sky a call. Just dial 150, free from your Sky landline. I'm not sure if you'll be charged.
28 Feb 2023 03:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:Give Sky a call. Just dial 150, free from your Sky landline. I'm not sure if you'll be charged.
It's circa £65 for a socket move 👍🏻
28 Feb 2023 03:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Phil+HGT wrote:
they say SKY who will then call Outreach to do the job
That is correct. There's no particular area within Sky support dealing with that, though: it's a generic service. It's 'Openreach' rather than 'Outreach': Openreach is a division of BT Group but carries out such work on behalf of all similar ISPs.
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