various Internet connection issues

[Rog86]

I pay for hi speed Internet yet when playing online games and streaming movies I experience difficulties with games and films/videos buffering at low resolution. I sometimes even struggle to play mobile games, (especially upstairs, which shouldn't be a an issue in a typical 3 bedroomed house, I find this service disappointing and not good for value considering other services that have recently being offered in my area

[caesarome]

@Rog86 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max